The Unsung Heroes of Healthcare
As the nation continues to navigate through COVID-19, Healthcare Resource Group recognizes the importance of the work our clients do each day. During this pandemic, healthcare is an industry that has been heavily impacted.
From being on the frontline of the virus treating patients daily with the disease, to suffering from financial hardship due to lowered volumes, hospitals around the country have faced multiple challenges throughout this crisis.
Being one of the most trying times in recent memory, no one could expect what would come from this and while no two hospitals are being affected the same, each day their teams work to develop plans to continue to innovate and strategize together.
HRG works directly with healthcare facilities through their business offices and realizes that the revenue cycle teams within hospitals can be the unsung heroes during times like these. From providing friendly customer service, educating patients, and making sure those patients are set up for next steps towards care for themselves and their families, these employees are a vital part of the industry.
When face masks became a new required accessory to the daily norm, this item was in high demand. When COVID-19 hit, we began donating boxes of masks to our clients. We had the opportunity to donate over 6000 masks as a small token of gratitude for the work that they do.
In addition to this, we know that during a busy day of work, lunch can be something that gets missed. With that, having our team provide ready-to-grab lunch in their break rooms were welcomed by hospitals for their busy staff.
Giving back to those that have given so much has been a great way to stay connected to our clients during this pandemic.