Our Mission
Setting the industry standard for healthcare revenue cycle services and enabling our clients to thrive in their mission of patient-centered care.
Be part of HRG.
HRG Culture & Our Passions
The employee-owners and leaders who have made HRG successful have done so with a spirit of passion. We’re about working hard and providing unprecedented client delight. Our passion makes us successful and feeds our signature culture. Growth is fueled by this same spirit, making our work meaningful while making a difference for our clients.
PASSION IS AT THE CORE OF OUR VALUE STATEMENTS, APTLY CALLED OUR PASSIONS.
INTEGRITY
Acting with owner accountability and transparency is a wonderful byproduct of employee-ownership. HRG employee-owners strive to do the right thing, uphold the highest ethical and professional standards, and maintain open and honest communication, earning trust in everything we do.
CLIENT DELIGHT
Exceeding client expectations and delivering the unexpected drives client satisfaction. Success is all about exceptional client service. Client delight may be difficult to measure or quantify, but you know you’ve achieved it when it happens.
COLLABORATION (TEAMWORK)
Everyone at HRG makes a difference and their contributions are valued. We take responsibility through teamwork and support and rely on each other in order to succeed. We reach our goals by empowering employee-owners to work collaboratively.
RESPONSIVENESS
It is HRG’s goal to astound our clients with the quality and timeliness of our services. Action and decisiveness are valued, as we’ve learned to be nimble and recognize opportunity. We endeavor to be proactive, looking ahead in order to prevent issues before they arise.
INNOVATION
A new method or idea can originate from every level of the company. Employee-owners are empowered to act on inspiration that touches any or all of HRG’s three pillars: people | process | technology. HRG promotes organic innovation that increases client delight, profitability, and HRG’s standing in the industry.
RESPECT
HRG works to create a respectful and meaningful workplace, characterized by honest, direct and relevant communication. We promote an environment where people are valued and rewarded based on their commitment to excellence and innovation.
GROWTH
At HRG, we promote an environment characterized by continuous learning, a can-do spirit and a team framework. We watch our people soar as they continually seek to improve our services and expertise.
FUN
When our employee-owners are happy and enjoy their work, they excel and our clients will feel the difference. We value a supportive, laughter-filled environment where people support one another and know how to have fun.
We’re in it together
As an employee-owned company, every worker shares in our success. They’re therefore committed to doing the best job they can possibly do,
which greatly benefits our clients as well.