HRG's OutPartnering™ Center and payer experts are U.S. based and highly skilled at addressing your special legacy AR project needs. Our team will quickly identify trends to get claims paid, increase account resolution, and make recommendations on how to maximize future collections. We use our proprietary software (HELIX AI™) to deliver results efficiently and expedite the collection and wind-down of AR balances as quickly as possible.
Solutions
We’ll help you improve cash flow, optimize Medicare, Commercial and Managed Care denial processes, and reduce AR days -- with detailed reporting to address downstream impact. Need help in a hurry? A dedicated "quick start" team can be an integrated and contributing part of your hospital business office in just 21 days or less.
Health Information System (HIS) legacy system conversion assistance
Legacy AR account resolution
One-time assignment by aging or financial class
Ongoing account assignment based on discharge date
Robust denial management resolution and reporting
Client-directed offsite staffing
features
Deep AR data analysis with proprietary software, Helix AI™
In-depth reporting on cause of account aging, and future prevention
Upstream process improvement feedback on denials and detailed actions taken
Daily uploads of account notations
Health Information Systems (HIS) and Electronic Data Interchange (EDI) systems knowledge
Dedicated quality assurance (QA) team increasing speed of account resolution
Comprehensive monthly reporting package
The HRG Quality Difference
HRG’s commitment to quality is more than words. It’s a passion that drives us to provide unprecedented client delight, every day. We invest in people, ensuring our nationwide team of EBO payer experts are AAHAM- certified. We invest in innovation, such as our proprietary software, Helix AI™, to maximize productivity. As an employee-owned company, we understand that when out clients succeed, we all succeed. Learn more.