In this episode, we are joined by Josh Wood, Vice President at Confluence Health in Wenatchee, WA as he shares their team’s experience during COVID-19 as we continue in the new year. Josh discusses the uniqueness of this facility, the major medical provider between Seattle and Spokane.
Read MoreHRG hosts are joined by our first duo, Kaci Ramsey and Grace Pickett, both Revenue Cycle Directors at Confluence Health in Wenatchee, WA. While discussing their revenue cycle during COVID, they focus on remaining positive during unexpected times. They discuss the importance of expressing empathy to employees more than ever.
Read MoreIn this episode, we are joined by Becky Littke, Revenue Cycle Director at Kittitas Valley Healthcare in Ellensburg, WA as she shares her team’s experience so far during COVID-19. Becky discusses how their leadership team banded together to communicate and innovate their way through these trying times.
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