Plan members who have a satisfactory patient experience are more likely to pay their bills. Patient engagement is traditionally left up to providers, but there are steps payers can take to enhance the patient experience and increase their willingness to pay.
Read MoreHealthcare data is everywhere, and therein lies the problem. Healthcare facilities and providers need a centralized data hub to store and access patient information.
Read MoreHealth plans are meant to protect members from unforeseen medical expenses. But emergencies do happen, and if the emergency provider is not in the patient’s network, the financial consequences can be dire.
Read MoreCOVID-19 has created yet another crisis: Healthcare workers are leaving the profession in record numbers. What does that mean for health facilities and patient care?
Read MoreHospitals and other healthcare facilities are prime targets for cybercriminal activity. Is your organization vulnerable?
Read MoreRevenue cycle management is key to healthcare profitability. For accurate, efficient, and cost-effective RCM, consider outsourcing to an experienced third-party expert.
Read MoreMatching patients with the correct record and medical history is vital, but accurate patient matching remains a significant challenge.
Read MoreWith so much of U.S. healthcare expense attributed to administrative tasks, admin is a good place to start checking skyrocketing healthcare costs.
Read MoreHealthcare facilities are often the foundation of rural communities, but they also face numerous and growing challenges that threaten their existence.
Read MoreThe past 20 months have created a tsunami of financial challenges for the healthcare industry. What will it take for healthcare systems to recover their financial health?
Read MoreHealthcare fraud is increasingly common. According to Mastercard Healthcare Solutions, “Up to 10 percent of U.S. healthcare claims are fraudulent.” And it costs payers billions of dollars a year.
Read MoreArtificial Intelligence (AI) cannot offer a physician’s personal touch, but there are many tasks it performs better than any human can.
Read MoreThe pandemic has disrupted revenue cycles for providers and hospital systems across the country. Recouping those losses will take time, concerted effort, new operating strategies — and close collaboration with payers.
Read MoreWhat do you get when you combine two opposing forces into a single entity? The payvider model is gaining traction in the healthcare industry, and it may be the right solution for many healthcare organizations — and payers.
Read MoreThe COVID-19 pandemic has been devastating for hospital revenues. With no end in sight, now is the time to optimize revenue cycle management (RCM).
Read MoreAs more patients are paying their medical bills themselves — or paying a higher share — healthcare providers must alter their approach to revenue collection. Collection processes are notoriously cold and impersonal. A humanized, patient centric approach is already proving beneficial to providers’ financial health — and patient loyalty.
Read MoreClinical documentation is a cornerstone of healthcare operations. Complete and accurate documentation is necessary for optimal patient care — and the reason behind clinical documentation integrity (CDI) programs.
Read MoreTechnology is more integrated into healthcare every day. Is your facility making full use of the latest advances?
Read MoreAre your coding operations slowing down your revenue cycle? Streamline coding for better — and faster — results.
Read MoreNo one wants to be saddled with a sudden medical bill that will threaten their financial future and haunt them for the rest of their lives. Medical insurance is supposed to prevent surprise or predatory billing practices, but the difference between what medical practices bill and what insurers cover can derail financial expectations. What is being done to reduce catastrophic medical bills and predatory efforts to collect them?
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