HRG's OutPartnering™ Center provides quality centralized services leveraging leading technology, proven process-flows,
and dedicated U.S. based payer specialists.
“Our partnership with HRG continues to be a valuable part of our strategy. They are highly responsive to our needs and seek to be true partners when new challenges arise, always helping us find the best solutions for our business.”
— Josh Wood, VP, Revenue Cycle
“At the highest level, I value this partnership because of both the innovation and the results. The HRG team is always there for us, always available and open. We solve issues together and continue to achieve strong results.”
— Connie Perez, Vice President of Revenue Cycle
“HRG has been a good partner for our hospital organization. They work collaboratively and effectively with our staff, which has proven to be a huge factor in achieving the outstanding revenue cycle results…” (Click to continue reading)
— Scott Barrilleaux, MHA, Chief Executive Officer
“At UCSD Health, HRG’s flexibility and ability to deal with diverse projects and challenges truly sets them apart from other vendors we have used in the past. With healthcare, you never know what’s around the corner but knowing we have a partner we can count on gives me peace of mind.”
— Laura Handy-Dineen, Exec Director of System Revenue Cycle
“The team of HRG professionals are always ready to help problem solve with solution-based focus! whether the business need is an interim solution, second opinion, or long-term project, HRG is my first go to for coding expertise and partnership.”
— Melody Albrecht, Revenue Cycle Director
“HRG is a great company to work with – responsive and thorough. If they don’t have the resources you need, they make every effort to go out and get them. We really appreciate the personal ownership taken by each and every member of their team.”
— Kent Lacroix, Chief Information and Ancillary Officer
"HRG has exceeded our expectations, and with their expertise, we continue to rank as a top hospital in revenue cycle metrics within Washington State."
- Larry Cohen, Chief Executive Officer
“HRG is amazing to work with. Their communication is unlike any other partner I’ve ever experienced, and they go above and beyond in consulting us in areas we may have questions…” (Click to continue reading)
- Kim Thomas, Revenue Cycle Director
“In a dark and dreary time, our one bright spot was HRG.”
- Tim Cashman, CFO
“We originally partnered with HRG in June 2014, during a time when the hospital’s revenue cycle was broken and accounts receivable had ballooned to more than 123 days. In the months and years that have followed, there have been significant improvements…” (Click to continue reading)
- Claudia Eisenmann, CEO
“HRG’s revenue cycle experience brought us great value and continues to help us strengthen our existing infrastructure. I would recommend HRG to any provider seeking to shore up existing operations.”
- Walter Larson, CFO
Plan members who have a satisfactory patient experience are more likely to pay their bills. Patient engagement is traditionally left up to providers, but there are steps payers can take to enhance the patient experience and increase their willingness to pay.
Healthcare data is everywhere, and therein lies the problem. Healthcare facilities and providers need a centralized data hub to store and access patient information.
Health plans are meant to protect members from unforeseen medical expenses. But emergencies do happen, and if the emergency provider is not in the patient’s network, the financial consequences can be dire.
COVID-19 has created yet another crisis: Healthcare workers are leaving the profession in record numbers. What does that mean for health facilities and patient care?
“Billings Clinic has worked with HRG since 2007 as our primary partner for revenue cycle projects. They have demonstrated flexibility in a variety of undertakings that have helped us to achieve improved and sustainable revenue cycle results.”
— Connie Prewitt, CFO