HRG hosts, Anna and John, are joined by Denise Majeski, Corporate Director of Revenue Cycle Management for CommonSpirit (Dignity Health) based in Scottsdale, AZ. Learn how leveraging technology and essential front-end employees helped this Arizona facility continue to get through the COVID-19 pandemic.
Read MoreIn this episode, we are joined by Will Bennett, CFO at Candler County Hospital based in Metter, GA. Listen into a conversation about how this facility persevered during the pandemic and used COVID as a way to strengthen their team with teamwork, innovation and optimization. It’s easy to see the bad in an unforeseen circumstance so it is refreshing to hear Will discuss the silver lining this Georgia hospital found through it all.
Read MoreIn this episode, we are joined by Leticia Rodriguez, CEO at Ward Memorial Hospital based in Monahans, TX. We discuss the importance of change in your organization even when it is scary to do so. In a year of complete chaos, Ward found peace in a new partnership with HRG. Leticia shares their team’s experience as they prepared for COVID-19 to be equipped when it came time for that adversity. Leticia reminds us that teamwork and collaboration within the walls of your facility is imperative always.
Read MoreIn this episode, we are joined by Josh Wood, Vice President at Confluence Health in Wenatchee, WA as he shares their team’s experience during COVID-19 as we continue in the new year. Josh discusses the uniqueness of this facility, the major medical provider between Seattle and Spokane.
Read MoreHRG hosts are joined by Hometown Health Revenue Cycle Analyst, Sandy Sage, as she explains how patient access has been effected during the 2020 pandemic. There are many pieces to the revenue cycle and it all starts with the patient access team. Learn more about the importance of this role in this week’s episode.
Read MoreHRG hosts are joined by our first duo, Kaci Ramsey and Grace Pickett, both Revenue Cycle Directors at Confluence Health in Wenatchee, WA. While discussing their revenue cycle during COVID, they focus on remaining positive during unexpected times. They discuss the importance of expressing empathy to employees more than ever.
Read MoreIn this episode, we are joined by Becky Littke, Revenue Cycle Director at Kittitas Valley Healthcare in Ellensburg, WA as she shares her team’s experience so far during COVID-19. Becky discusses how their leadership team banded together to communicate and innovate their way through these trying times.
Read MoreIn our first episode, we are joined by Robb Gardner, CEO of Henry County Health Center in Mount Pleasant, IA discussing the current COVID-19 pandemic and how their facility has fared through the crisis thus far. Highlights of this episode include: Robb sharing the successes of the facility and their team coming together to work through this unprecedented time, how a critical access hospital in small-town IA has overcome obstacles caused by coronavirus, and steps the state of IA is taking to continue to navigate to normality again.
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