Now more than ever, revenue cycle staff must be efficient and effective to avoid payment delays. It’s no surprise that working claims incorrectly will result in needless rework and often leads to denials. Learn how HRG transformed our quality program into a robust system designed to increase cash collections through consistent feedback and structured training. During this webinar, we’ll talk about how HRG rebuilt our quality review program using Kaizen tools and collaboration. We’ll also review quality scores from before and after to illustrate the success of the program thus far.
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