COVID-19 Support: Weathering The Revenue Fluctuation Storm - August 12th, 2020

Join HRG Executive Director of CBO Services, Cassie Wise, as she discusses how to keep AR results stable when revenue is anything but stable. In this webinar, you will learn about the current state of Healthcare Accounts Receivable across America due to COVID-19 and understand different ways to calculate Accounts Receivable performance when there are large revenue fluctuations. You will walk away with steps to monitor your AR to ensure you are ahead of any potential cash and/or AR resolution disruptions.

Revenue CycleMolly BauerJuly 29, 2020revenue cycle, covid-19, covid19

COVID-19 Support: Avoiding Telehealth Documentation Woes - July 29th, 2020

Join HRG Executive Director of HIM Coding, Teresa Tate as she discusses telehealth documentation issues and identifies how to best avoid these issues. She will discuss patient consent & the differentiation between payers, the time factor & how to understand when telehealth is NOT separately reimbursable.

CodingMolly BauerJuly 29, 2020medical coding, HIM, HIM education, telehealth, coding, telemedicine, revenue cycle, covid-19, covid19

Referral and Authorization Denials: Thinking Outside the Box - July 1st, 2020

Join HRG expert, Megan Smith, as she instructs on referrals & authorizations and clarifies the differences between the two. We review insurance benefit hierarchy and dive into coverage levels based on plan benefits. Megan discusses types of authorization denials and how to investigate them and shows tips on sending medical records when appealing a no-authorization denial.

COVID-19 Support: Successfully Managing Remote Teams - May 21st

In response to COVID-19 many teams have abruptly made the change to working remote. HRG Executive VP, Jason Coffin & Executive Director, Teresa Tate, will discuss tips, tricks & tools to successfully manage your remote workforce. They will share best practices on minimizing miscommunication, maximizing production & maintaining employee engagement while ensuring the highest level of security for clients.

COVID-19 Support: Expanded Telehealth Billing Using Current CMS Guidance - May 14th

With the declaration of the COVID-19 Public Health Emergency, medical services expanded quickly; especially in the telemedicine space. Now that the regulatory dust has settled, Megan Smith, HRG Executive Director of Training and Quality, walks you through billing for expanded telehealth services using new CMS guidance. She also suggests methods for keeping COVID-19 billing resources organized and readily available for billing staff.

Utilizing Data Analytics and AI for Optimal Revenue Cycle Performance - May 7th, 2020

HRG Chief Executive Officer, Steve Mccoy, will explore how a vendor uses off the shelf tools and internally developed programs to streamline workflow, minimize human intervention and to compensate for weaknesses in the Hospital Information System. Then overlay the entire process with the implementation of industry best practices.

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