Join HRG expert, Megan Smith, as she instructs on referrals & authorizations and clarifies the differences between the two. We review insurance benefit hierarchy and dive into coverage levels based on plan benefits. Megan discusses types of authorization denials and how to investigate them and shows tips on sending medical records when appealing a no-authorization denial.
Read MoreIn response to COVID-19 many teams have abruptly made the change to working remote. HRG Executive VP, Jason Coffin & Executive Director, Teresa Tate, will discuss tips, tricks & tools to successfully manage your remote workforce. They will share best practices on minimizing miscommunication, maximizing production & maintaining employee engagement while ensuring the highest level of security for clients.
Read MoreWith the declaration of the COVID-19 Public Health Emergency, medical services expanded quickly; especially in the telemedicine space. Now that the regulatory dust has settled, Megan Smith, HRG Executive Director of Training and Quality, walks you through billing for expanded telehealth services using new CMS guidance. She also suggests methods for keeping COVID-19 billing resources organized and readily available for billing staff.
Read MoreHRG Chief Executive Officer, Steve Mccoy, will explore how a vendor uses off the shelf tools and internally developed programs to streamline workflow, minimize human intervention and to compensate for weaknesses in the Hospital Information System. Then overlay the entire process with the implementation of industry best practices.
Read MoreHRG Chief Operating Officer, Greg West, will discuss the importance of continuing revenue cycle operations through this crisis. He will share the unfortunate outcomes of postponing your processes as seen in current news headlines. Greg will discuss tips & tricks to maintaining your revenue cycle productivity.
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