COVID-19 Support: Weathering The Revenue Fluctuation Storm - August 12th, 2020

Join HRG Executive Director of CBO Services, Cassie Wise, as she discusses how to keep AR results stable when revenue is anything but stable. In this webinar, you will learn about the current state of Healthcare Accounts Receivable across America due to COVID-19 and understand different ways to calculate Accounts Receivable performance when there are large revenue fluctuations. You will walk away with steps to monitor your AR to ensure you are ahead of any potential cash and/or AR resolution disruptions.

Revenue CycleMolly BauerJuly 29, 2020revenue cycle, covid-19, covid19

COVID-19 Support: Avoiding Telehealth Documentation Woes - July 29th, 2020

Join HRG Executive Director of HIM Coding, Teresa Tate as she discusses telehealth documentation issues and identifies how to best avoid these issues. She will discuss patient consent & the differentiation between payers, the time factor & how to understand when telehealth is NOT separately reimbursable.

CodingMolly BauerJuly 29, 2020medical coding, HIM, HIM education, telehealth, coding, telemedicine, revenue cycle, covid-19, covid19

Breaking Down Behavioral Health Coding - July 22nd, 2020

Join HRG coding expert Vanessa Brumfield as she reviews the coding & documentation requirements for behavioral health. We will Review CPT and documentation guidelines for outpatient behavioral health encounters. We will discuss common behavioral health diagnoses & CMS telemedicine reporting requirements for behavioral health.

CodingMolly BauerJuly 22, 2020behavioral health, medical coding, behavioral health coding

Cultivate One Touch Claim Resolution with a Robust Quality & Training Program - July 15th, 2020

Now more than ever, revenue cycle staff must be efficient and effective to avoid payment delays. It’s no surprise that working claims incorrectly will result in needless rework and often leads to denials. Learn how HRG transformed our quality program into a robust system designed to increase cash collections through consistent feedback and structured training. During this webinar, we’ll talk about how HRG rebuilt our quality review program using Kaizen tools and collaboration. We’ll also review quality scores from before and after to illustrate the success of the program thus far.

LeadershipMolly BauerJuly 13, 2020total quality, TQA, collaboration

Best Practices for Infusion & Injection Coding & Charting - July 8th, 2020

Join HRG coding expect, Troy West, as he shares tools for understanding hierarchy for billing and reporting, best practices for adhereing to documentation principles as well as hydration charging requirements. Learn tips and tricks for correct code selection related to drug administration, infusions, and injections.

Referral and Authorization Denials: Thinking Outside the Box - July 1st, 2020

Join HRG expert, Megan Smith, as she instructs on referrals & authorizations and clarifies the differences between the two. We review insurance benefit hierarchy and dive into coverage levels based on plan benefits. Megan discusses types of authorization denials and how to investigate them and shows tips on sending medical records when appealing a no-authorization denial.

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